FAQ

Here you can find frequently asked questions. If your question is not listed, please do not hesitate to contact us by writing an email to !

How can I install Memoree's Shortcut?

When you install Memoree from the App Store, the Memoree shortcut will automatically be installed. The first time you say "Hey Siri, Memoree", Apple will ask you to activate the Memoree Shortcut. Once activated, you can always use Memoree with Siri. If you did not enable it initially, you will need to activate the Siri shortcut manually in the Shortcuts app.

How can I use Memoree with Siri?

You can activate Memoree's shortcut by saying, "Hey Siri, Memoree." Siri should then ask, "What do you want to do?" To ensure seamless functionality, confirm that the Memoree Shortcut is installed in the Shortcuts app. For detailed installation instructions, please see the section titled "How can I install Memoree's Shortcut?"

Memoree does not understand my words. Why?

Memoree receives your spoken words from Siri. If Siri misunderstands you, it's possible that your Siri is not set up correctly. To ensure proper setup, you can follow the official instructions on the Apple website.

To ensure Siri understands you correctly, you can activate Always Show Speech under Siri Responses in the Siri settings."

How can I activate Siri?

you can follow the official instructions on the Apple website.

Where is my data saved?

Memoree uses your iCloud Storage if space is available; otherwise, it will save data only on your local device.

What will happen to my data if my subscription is canceled or my tokens run out?

Your data remains on your device unless you delete the app. If you cancel your subscription, premium features will no longer be accessible. Similarly, if your tokens are depleted, you will not be able to use AI services.

How can I delete my account?

You can easily delete the Memoree app and its data from iCloud.

How can I stop my subscription?

You can stop your subscription in your Apple-ID settings. Please refer to this tutorial by Apple.